Account / Ordering
How can I pay?
You can pay by Credit Card (VISA, MasterCard, or American Express), by check, or by wire transfer.
How can I get the price for a compound?
To get price quotations, please use the RFQ form on our website or email info@chem-is-try.com.
How long does it take to get a quote?
We always try to respond with a quote within 2–3 business days after receiving your inquiry.
How much is the shipping charge?
Shipping charges depend on the type of service you prefer and the quantity of the product. Please include your preferred carrier (e.g., FedEx account) in your order.
How can I order?
Orders require written submission via fax or email. Please include: shipping and billing address, contact person name, PO number, FedEx account number (if applicable), product name and catalog number, quantity required, and authorized signature.
Shipping & Delivery
How long does it take to receive my order?
If the material is in stock, orders placed before 3:00 PM will be shipped the same day. Delivery time depends on your location and selected shipping method.
What will be included with my order?
Each shipment includes the product, a Certificate of Analysis (CoA), and relevant safety data. Please contact us if you need additional documentation.
Do you ship internationally?
Yes, we ship internationally. Please contact us for international shipping rates and any applicable import/export requirements for hazardous or controlled materials.
Products & Technical
Do you offer custom synthesis?
Yes. We specialize in custom synthesis of novel organic molecules, scale-up from gram to kilogram quantities, and contract manufacturing. Please see our Services page or contact us directly.
What quality control measures are in place?
Our state-of-the-art QC lab is equipped with GC, HPLC, and IR spectroscopy. All products ship with a Certificate of Analysis.
Can you source a compound not listed in your catalog?
Absolutely. Please submit an RFQ with the compound name, CAS number (if known), and required quantity. We will assess feasibility and respond within 2–3 business days.
What payment terms do you offer for large orders?
Payment terms for large or repeat orders can be discussed on a case-by-case basis. Please contact us to discuss your requirements.
Still have a question?
Contact us at info@chem-is-try.com or call +1-877-CHEM-123. You can also submit an RFQ directly.